Terms of Service

1. Operator and scope

These terms govern the STAGEGATE website, operated by LANSHU Limited (藍樹有限公司, Hong Kong Company No. 2709638, "STAGEGATE").

The service is for people living outside the Republic of Korea and for companies outside Korea. Residents of Korea are not eligible.

2. What the service is

STAGEGATE helps overseas fans join K-POP concerts, fan meetings and birthday support projects in Korea, and lets overseas companies request artist and show bookings. The platform is owned and operated by LANSHU Limited (Hong Kong).

Artist and event listings are published only with the organizer's or agency's consent; items marked "Sample" are examples of the interface.

Artist appearance contracts are made by LANSHU Limited directly with each artist's agency (a business registered as a popular-culture-arts planning business in Korea), and LANSHU provides the show or service to customers on that basis.

3. Requests and contracts

Submitting a request is an expression of interest. A contract forms when STAGEGATE or the organizer/agency sends a confirmation.

Business booking prices are fixed only by the agency's written reply; past ranges on the site are for reference.

4. Payments

Amounts are shown in USD (or KRW) and fixed for 10 minutes at payment time.

You pay by sending USDC or USDT from your own self-custody wallet to the STAGEGATE receiving wallet. STAGEGATE never holds your keys or assets and does not exchange or convert crypto.

Network fees are yours. Transfers to a wrong address or amount cannot be recovered, so follow the payment screen.

Refunds and cancellations follow the Refund & Cancellation policy.

5. Support projects (group purchases)

Birthday support projects are group purchases of advertising or venue products under the agency's support guide; they are not donations.

One pledge per person per campaign, up to ₩100,000. If the goal is missed everyone is refunded, and the spending report is published on the campaign page.

6. Partner coin perks

Holders of KRST and other partner coins can prove a wallet with a signature (no transaction, no fee) and use service perks such as fan votes, early access, holder events and fee discounts. No coin is needed to use or pay for anything.

STAGEGATE only reads wallet balances. It does not sell, distribute, exchange or hold any coin. Perks are services funded by each issuer, not interest, rewards, airdrops or prize draws.

Fan votes are one wallet, one vote. Results are passed to agencies and organizers as fan opinion and do not promise any show or appearance.

A coin that no longer meets the partner criteria (for example an exchange warning or delisting) may be paused without notice. Nothing on this site is investment advice.

6-2. Show + stay packages

A package bundles a ticket for a show confirmed with the organizer with stay, transfer and extras. Travel services such as hotels and transport are provided by a travel-business partner registered under Korea's Tourism Promotion Act; we name the partner before you pay.

We send the payment link once the ticket and rooms are secured. Refunds follow whichever is better for you: the fan rules in our refund policy or the hotel's cancellation terms.

6-3. STAGEGATE Plus

STAGEGATE Plus is a yearly membership that runs for 12 months from the day the payment is confirmed. Benefits are services such as package discounts, priority handling and lower fees — not credit, stored value or a right to cash.

If you have not used any benefit, we refund the full fee within 14 days of payment. Memberships do not renew automatically.

7. Prohibited

• Using someone else's identity, false information or payment methods
• Reselling or transferring tickets or passes (a pass is valid only for the registered passport name)
• Contacting artists, agencies or organizers without authorization or infringing their rights

8. Liability

Cancellations and changes are decided by organizers and agencies; STAGEGATE refunds according to the Refund & Cancellation policy.

STAGEGATE's liability is limited to the amount you actually paid to STAGEGATE, except where the law does not allow such a limit.

9. Law and disputes

These terms are governed by the laws of the Hong Kong SAR and disputes go to the Hong Kong courts. Users in countries whose consumer laws apply regardless keep that protection.

10. Changes

Changes are posted on this page and in News & Notices; material changes are announced 7 days before they take effect.